South Milwaukee FD Customer Service Form

South Milwaukee Fire Department
Customer Service Survey
Prevent Harm, Survive and Be Nice.

To provide a superior level of customer service we would like your feedback, telling us what is going well and what needs improvement. This is essential to our success in our efforts to better serve the community. Please take a moment to respond to the following questions. After you have completed the form, it may be printed and mailed to the address at the bottom of the form. You may also E-mail the form if you wish.

Email Address:

First Name:
Last Name:
Address:

What was the service provided?:

What was the nature of your contact with us?:

If you chose "Other" above please explain?:

Staff was courteous and helpful:

Staff provided complete, accurate information to you:

A timely response was provided:

My overall experience was positive:

The regulations were understandable:

The application instructions were understandable:

The permit terms and conditions were understandable:

Please indicate the name (s) of any staff person you would like to commend:

Comments: (Note: Since only visible type will print, do not type after scroll bar is activated.)

If you feel we fell short in meeting your service expectations, please describe the situation, including the name of the staff person involved and the date the incident occurred.

As a result of your experience with us, what service-related improvements can you recommend?

Overall service received from the South Milwaukee Fire Department?

* Required

When you click "Submit" the form will be e-mailed to mccoy@ci.south-milwaukee.wi.us

You may also print the form and mail to:

South Milwaukee Fire Department
c/o Glen McCoy
929 Marshall Ct.
South Milwaukee, WI 53172
414-768-8191 non-emergency number

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