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One of the goals of the South Milwaukee Fire Department is to ensure that it's members carry out their duties in a professional and respectful manner and provide the highest level of customer service possible.

If you believe you were treated unprofessionally or have observed or experienced inappropriate conduct by a member of the South Milwaukee Fire Department and wish to file a complaint, complaint forms can be mailed to you or you can download the one-page Citizen Complaint Form. We ask that you print the form, fill it out, sign it, and return it to the address on the form in person, US Mail or via e-mail to behling@ci.south-milwaukee.wi.us. Be sure to keep a copy for your records!  After the complaint is received, appropriate steps will be taken to thoroughly investigate the claim by the Fire Chief and/or Fire Captain.